• What is LINCCLearn?
• Who is eligible to take LINCCLearn courses?
• What courses are offered through LINCCLearn?
• How can I find out where a particular course is offered and get local directions and information for that training site?
• How do I register for courses?
• What is my LINCC username and password, and how do I log in?
• Who, if anyone, has to approve my course registration?
• Do any courses have prerequisites?
• I registered for a Web-based course but didn't start/complete it, and I want to return to the course to start/complete it. How do I do that?
• What if the course that I wish to take is already full?
• What happens if I show up to a course that I'm not registered for?
• How do I cancel a class that I'm registered for?
• Will I receive a certificate for completing LINCC courses?
• I am an Administrative contact, how do I approve training?

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Who is eligible to take LINCCLearn courses?
Library staff at Florida's community colleges are eligible to take courses offered through LINCCLearn.

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What courses are offered through LINCCLearn?
CCLA's LINCCLearn program offers Web-based and instructor-led training for community college library staff on LINCC circulation, acquisitions, cataloging, and other automated library management tools. Workshops and other educational opportunities are also offered to train library staff on new or enhanced CCLA/LINCC programs and services, and on other library-related issues.

For a complete list and description of all LINCCLearn courses currently available, click the "Course Schedule" button on the LINCCLearn home page.

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How can I find out where a particular course is offered and get local directions and information for that training site?
For information about local training sites, click the "Course Schedule" button on the LINCCLearn home page, and then click on the link for the location where your course is being offered. You can also get the same site information by selecting the "Training site information and map" link from within the LINCCLearn Online Learning Center.

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How do I register for courses?
To register for LINCCLearn's Web-based or instructor-led courses, go to the LINCCLearn home page and click the "Register for Courses" button. YOu will need a LINCC username and password to log in to the Online Learning Center (see next item below), then select either the "Course" tab or the "Schedule" tab to begin the enrollment process.

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What is my LINCC username and password, and how do I log in?
CCLA assigns a unique LINCC username to each library staff member. The username is used to provide or restrict access to LINCC's various library management tools (e.g., circulation, acquisitions, etc.) and to certain proprietary information. CCLA designs most its products and services to operate using your same LINCC username, thus eliminating the need for you to remember different usernames for each service. Unless you are a relatively new library staff member, or have never had a LINCC account, your username is already preloaded into LINCCLearn.

• Logging in to the LINCCLearn Online Learning Center - At the log-in screen for the Online Learning Center, enter your LINCC username in both the "LINCC User Name" and "Password" fields. After you've logged in for the first time, you may you change your password if desired.
• Logging in to Web-based courses - LINCCLearn's Web-based courses operate using Blackboard software and require separate logins for both the Online Learning Center and for Blackboard. To register for Web-based courses, follow the instructions above for logging in to the Online Learning Center and then use the "Course" tab or the "Schedule" tab to register for a Web-based course. When you are ready to begin the Web-based course, you will have to log in to Blackboard using your LINCC username and the password that you currently use to access the legacy LINCC system.

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Who, if anyone, has to approve my course registration?
You may register for Web-based courses without prior approval.

All registrations for instructor-led courses must have approval from both your institution's Administrative contact and the course's instructor. When you register for an instructor-led course, you and your Administrative contact will receive system-generated e-mails confirming your registration request. When your request has been approved by your Administrative contact, you will receive additional e-mail notification. After that approval, the course's instructor will approve or disapprove your request (or place you on a waiting list if the course that you're requesting is full). You will receive e-mail notification once the course instructor has approved your registration request.

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Do any courses have prerequisites?
Yes. Before registering for any instructor-led courses, you must first complete the Web-based course, "LINCC Basics."

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I registered for a Web-based course but didn't start/complete it, and I want to return to the course to start/complete it. How do I do that?
If you have enrolled in a Web-based course, you may return directly to Blackboard to finish the course by going to the LINCCLearn home page and selecting the "Already registered. Take me to Web-based training" button. You will be taken to the login screen for Web-based training (Blackboard) where you can return to, or begin, your Web-based course.

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What if the course that I wish to take is already full?
If the course that you wish to take is already full, you can still register using the "Schedule" tab in the LINCCLearn Online Learning Center. You will be placed on a waiting list and notified by e-mail if a seat in the class becomes available.

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What happens if I show up to a training session that I'm not registered for?
Registration is mandatory for attendance at all LINCCLearn instructor-led courses. Preference for seating and student workstations will be given to those library staff who have received confirmation of their course registration. As a result, if you show up for a training session for which you have not registered, it is possible that that you not have access to a student workstation or necessary course materials. Further, you will not receive a record of attendance or a certification of training completion. Therefore, it is requested that you not attend instructor-led training without first having received confirmation of your registration and seat availability.

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How do I cancel a class that I'm registered for?
If you find that you need to cancel your registration, please do so as soon as you know in order that your seat can be filled by another library staff member.

To cancel your registration, go to the LINCCLearn Online Learning Center, click the "Enrolled" tab, and select "Cancel." Your Administrative contact will be notified by e-mail of your cancellation.

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Will I receive a certificate for completing LINCC courses?
Yes. Once you've completed a course, your course history in the LINCCLearn Online Learning Center will be updated with a "Completed" status. At that point, you can print out a certificate of completion from your desktop.

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I am an Administrative contact, how do I approve training?
To approve training for your staff, log in to the LINCCLearn Online Learning Center, then select “Manager” and then click the “Authorize” tab. The “Authorize Wizard” will walk you through the simple authorization process.

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