CCLA's Service Desk is available during all hours of library operation to assist community college library staff with using CCLA and LINCC products and services.

As the frontline expert on LINCC and LINCCWeb, CCLA's Service Desk provides an all-important human element that Florida's community college libraries have trusted for more than a decade to quickly and professionally respond to their needs.

CCLA's call tracking software ensures that all services calls are accounted for and resolved in a timely manner. Library administrators at each college can use the software to track their library's service calls.